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Terms of Service

Terms for using the PRIME CAR website and submitting a preliminary online estimate request.

Website termsLast updated October 2, 2026Effective upon publication

Important information

These terms apply to your use of the PRIME CAR website. By using the website, you agree to use it lawfully and in accordance with these terms.

Website information and online estimate requests do not authorize repairs. Inspection findings, pricing, parts, timing, payment terms, and repair authorization are addressed separately for each vehicle.

Website use

You may use this website to learn about PRIME CAR, review general service information, contact the business, and submit an estimate request. You may not disrupt the website, attempt unauthorized access, upload malicious content, misuse another person's information, or use the service for an unlawful purpose.

Informational content

Service descriptions, FAQs, process explanations, and images provide general information. They are not a diagnosis of a particular vehicle and do not promise that a specific repair method, part, price, insurer decision, or completion date will apply.

Illustrative images are labeled on the website and should not be interpreted as photographs of a particular PRIME CAR facility, employee, customer vehicle, or completed repair.

Estimate requests

An online estimate request is a request for follow-up. It is not a final estimate, repair authorization, binding repair agreement, insurer approval, or guarantee of price, parts, timing, or availability.

Photographs and descriptions may not reveal hidden or related damage. Repair scope and pricing require the inspection, confirmation, and written authorization appropriate to the vehicle.

Information and photographs you submit

You are responsible for the accuracy of the information you provide and for having the right to share submitted photographs and details. Do not upload unlawful, malicious, or unrelated content.

You permit PRIME CAR and its service providers to process submitted information as needed to review and respond to your request, operate the service, maintain security, and meet applicable obligations. Handling of personal information is also described in the Privacy Policy.

Communications and appointments

PRIME CAR may respond using the contact method you provide. A form submission, voicemail, email, or requested visit does not create an appointment until the time and location are confirmed by the team.

Repairs and insurance

Actual repair work is governed by the inspection, estimate, authorization, disclosures, and other documents applicable to that repair. Website content does not replace those documents.

Insurance coverage, claim approval, deductibles, and payment decisions remain subject to the customer's policy and insurer. The website does not imply an affiliation or preferred-provider relationship with any insurer.

Intellectual property

The website's design, text, branding, graphics, and media are owned by PRIME CAR or used under applicable rights and may be protected by intellectual-property laws. Website access does not grant permission to copy, sell, or commercially reuse that material.

Third-party services and links

The website may link to maps and other third-party services. Those services control their own availability, content, terms, and privacy practices. A link does not establish an endorsement, affiliation, or partnership.

Website availability and liability

PRIME CAR works to keep website information useful and the service available, but cannot guarantee uninterrupted access or that every item will always be complete, current, or error-free. To the extent permitted by applicable law, PRIME CAR is not responsible for indirect or consequential loss arising solely from use of, or inability to use, this website.

Nothing in these terms limits a right or responsibility that cannot lawfully be limited, or changes obligations created by a separately authorized vehicle repair.

Changes to these terms

These terms may be updated when website features or business practices change. The date shown at the top identifies the latest published version. Continued use after publication of updated terms is subject to the updated version.

Contact us

Questions about the website may be directed to Primecar.inc@gmail.com, 818-781-8080, or PRIME CAR at 10137 Sepulveda Blvd, Mission Hills, CA 91345.